CyberGhost is a VPN provider that has its headquarters located in Romania. They value their users anonymity and freedom to access content restricted in your location. The most attractive features offered by this provider are ability to have a free VPN account that even though has less features than a premium clients still provides security and freedom.
CyberGhost provides a free package plan that enables their clients to connect to VPN almost 40 servers in 15 different countries, OpenVPN protocol and unlimited bandwidth. The drawbacks of this plan are that the client gets disconnected every 3 hours, only one device can be used at a time and not all protocols are available. According to customer service representative the disconnections every three hours occur for security purposes and users are free to connect beak to the server.
There are also Premium and Premium Plus package plans. Simple Premium package costs $40 a year and includes same features plus unlimited traffic, more available protocols to connect to VPN, more bigger variety of servers to choose from(over 300 servers in 24 countries). Unfortunately, the plan, just like the free package enables the usage of a single device at a time only.
The last plan CyberGhost offers ability adds an ability to use up to 5 devices at a time for an additional $30.
Te geographical diversity of servers a VPN provides is very important factor when choosing a VPN provider since one of the reasons you may decide to use a VPN is to bypass geographical restrictions. Using CyberGhost you are able to select from various servers in 24 countries in North America, Europe and Asia. It should be noted that they do not have any servers in Australia, Africa and South America. This lack of servers may cause clients from these continents to suffer from a bigger lag than expected due to the distance between them and the server.
Another reason why people choose to use a VPN is to make sure their security is taken care of. The most important VPN feature that secures your privacy is encryption. The data transferred through any of the protocols is protected using AES 256-bit encryption. It provides a very good encryption and makes the data very hard to be accessed by third parties. However, there are VPN providers that offer much stronger encryption. VPN providers like NordVPN offer a 2048-bit SSL encryption.
CyberGhost offers an excellent live customer and tech support. The support is willing to answer all the questions that the visitor or client asks in a timely manner. You can also contact the customer support with email. It is posted on their website that the maximum process time during working week days should be no longer as 48 hours.
If you decide to subscribe to CyberGhost VPN Premium or Premium Plus package there are a few payment options. They accept money through PayPal, credit card and wire transfer. Furthermore, if you want remain extra anonymous, you are free to pay using bitcoin and avoid using credit card or PayPal. People should be able to find a fitting payment method but we see their payment options as lacking and hope that there will be more options in the future.
Setting up a VPN connection to CyberGhost servers is very easy as they have a custom software that is both easy to use and works on different operating systems.
Unfortunately, CyberGhost does not have any tutorials posted on their website. However, there is official forum where people share their knowledge and you can find necessary information when setting up your VPN connection for the first time. If some people are unable to find the necessary answer to their problem, they are free to post a new topic. The community then may help solve the problem.
There are a lot of VPN providers, but most of them can not guarantee our privacy with their log policies. CyberGhost is one of the execptions. Being based in Romania they are not restricted by any laws and thus do not keep any logs of what we are doing on the internet. It is highly valuable feature as our personal information is desired by other parties and may be used against us.
Regardless of what features a VPN may have it would not attract many users if it did not have good connection speeds. After testing the connection speeds we found out that it influences connection speeds by approximately 10%. The speed only changes this much because the encryption used in their systems is not the strongest there is.
CyberGhost is an excellent option as a VPN provider. It offers free VPN, unlimited bandwidth, no log policy, etc. CyberGhost is definitely a great VPN provider. However, having encryption that is not as strong as some clients may want it to be, does not cut to become the best VPN provider. If you are looking for the best privacy security we recommend to choose providers like NordVPN that offer stronger encryption.