HideMyAss (HMA) is one of the biggest and most popular VPN providers in the market. Clients of the UK’s VPN provider are offered web proxy and VPN services to change their visible IP addresses, bypass website restrictions and remain anonymous while browsing internet. HMA stands out from the rest of VPN providers with the amount of IPs they provide. You can select from almost 80,000 IPs across over 670 VPN servers they maintain.
Even though HMA is located in UK, more than half of their servers and IPs are located in the US. Other servers are located in other regions to give an option to anybody looking for a VPN server that is close to their home. It also lets users know that they are always given an option to connect to a server that is allows user access to the blocked website while maintaining the best possible speeds as well as being protected by a VPN.
HMA supports all major VPN protocols: L2TP, PPTP and OpenVPN. Out of these protocols, OpenVPN provides best security, speed and reliability of a VPN connection. This is because OpenVPN protocol uses OpenSSL for data encryption and authentication. However, in order to connect through an OpenVPN protocol the user needs to have an OpenVPN software. HMA has their own software for Windows and suggest to use free open source application when using iOS, Mac or Android.
For most people interested in using a VPN, very important fact is how fast the connection really is. When we speak about the speed, the number of servers comes in handy: the closer the server is the smaller the ping to the server is received. High ping may result in a lower speed as well. Furthermore, high number of servers generally mean that the users should not use up all of the server’s bandwidth and the servers will not slow down from the load. Therefore, speed should not be a problem to you. The average mark HMA clients gave their VPN provider in the speed category was 4 out of 5.
The support team works 12 hours a day and provides help and information using live chat and e-mail. You may also find necessary information on their forums. In terms of speed live chat is the best way to find answers to general questions. However, it is better to contact the support through e-mail resolve any technical issue or find answers to billing related questions.
Although there are various OpenVPN clients, the HMA! Pro VPN is probably a client with most features. Speed Guide function for example runs a speed a test and displays the server list that provide highest speeds with lowest latency. Another useful function of the client is the ability to make your IP change regularly. However, you will be exposing your real IP address during the transition between the IP addresses. There is also a possibility to expose your real IP when under a VPN if your VPN connection suddenly drops. Nevertheless, Secure IP Bind option allows to prevent it by disabling certain programs from using internet when not under a VPN. Moreover, HMA! Pro VPN allows users to filter the servers based on the distance, speed or protocol type to find a server that best suits your needs. The user may also allow the client to switch to a different server if the current server is having loads that are bigger than a certain threshold. However, your real IP is exposed during the switch between the servers.
Even though their client has many features HMA VPN is very easy to use and does not require any additional knowledge. Potential user just needs to register for a VPN service, download the software, launch it. Afterwards, you just need to log in and connect to a server. Once all these steps are completed you can securely browse the internet. Furthermore, you can set up any home device, from PC to TV boxes, to work with HMA VPN .
However, HMA is not perfect. The fact that holds many people away from them is that they keep information about their users. This means that the government may request the information that is kept to link it to you. Therefore, the anonymity that is provided by other VPN providers may be lacking in case of HMA.
Their log keeping policy makes us believe that they fall short from being the best VPN provider and people interested in a guaranteed privacy should look for a providers like NordVPN that do not keep any logs at all.