Besides a free package proXPN also offers a chargeable “Premium” subscription. While the “Premium” clients are not restricted in their VPN usage abilities, free proXPN users have limited choice of servers, they also have to use a connection with limited bandwidth. Furthermore, for them VPN is not available on mobile devices. Of course none of these limitations affect premium users that can choose from 3 different subscription lengths. The smallest package will allow you to enjoy “Premium” advantages for a month. There are also 6 and 12 months subscription packages. They cost $9.95, $49.95 and $74.95 respectively. Moreover, each of the packages include “7-day RISK-FREE trial” during which you can cancel your subscription.
The server list is far from significant. There are 7 servers only in 4 countries to choose from. Such a small server list is really worrying us as it may cause high ping if you connect from area far away from one of the servers. Furthermore, it forces a higher server population which leads to increased server load and decreased internet speeds. However, probably the most discouraging factor must be the geographically restricted websites. Considering that VPN is a popular option to bypass geographical restrictions that some websites may have, 4 countries to choose IP from may be a little too few.
proXPN offers their clients 2 options when connecting to a VPN server: PPTP and OpenVPN protocols. For encryption they use 2048-bit key which is strong enough for anybody who is concerned about their privacy. Please note that if you are looking for PPTP protocol you will have to pay for the service as only OpenVPN protocol is accessible for free users.
There are 2 options to pay for the proXPN subscription: PayPal and Credit Card (Visa, Mastercard, American Express). Although, at least one of these options is always convenient for VPN users, the fact that they do not accept Bitcoin will definitely not be pleasant for privacy fanatics.
Unlike most VPN providers proXPN does not offer live support. Nevertheless, if you are looking for quick help you may contact them via phone call as they provide support over the phone. Besides this uncommon support service you may also contact proXPN via e-mail or twitter. The website does not mention that they work 24/7 though the website tells that you are free to contact them day or night.
The software is easy to use and the installation is really user friendly since the software itself recognizes the platform and we do not need to select it ourselves. Once you are logged in to your proXPN account you can choose the server to connect to and protocol you want to use. Other than that the client does not have any special features.
The website states that VPN provider keeps logs for 14 days. The information they keep for these two weeks include logs of connections initiated to VPN servers. The fact that they are keeping logs is not really heartwarming. Nevertheless, the period they keep them is very short and for foreign authorities to gain access to these logs would require much more time. Therefore, there is not much to worry about the log policy.
After testing the speeds on various proXPN servers and with different protocols we have noticed a significant speed decrease. The speed test indicated that over half of the internet speed was lost when connected to proXPN servers. What is even worse we managed to maintain only a third of the original bandwidth on some of the servers. The test results were really unsatisfying as we noticed that have to trade speed for privacy while other VPNs does not reduce bandwidth this significantly.
While proXPN may have some interesting features like free VPN, it highly suffers from the low speed as it strongly reflects in user’s browsing experience. Great internet speeds are a requirement for an everyday VPN user and thus they tend to choose providers like NordVPN that does not significantly affect your internet bandwidth.