Today we take a look at TorGuard. This VPN provider offers many features besides VPN like private e-mail, anonymous proxy or VPN routers. In this review we will be concentrating on the quality of their VPN service mainly as we are interested in comparing TorGurad to other VPN providers.
There are four different plans to choose from: anonymous proxy, VPN service, private e-mail and smart DNS. Each package is then divided into plans that vary in subscription time: monthly, quarterly, semi-annual (not available for private e-mail) and annual. The VPN service package’s cost ranges from $9.99/month to $59.99/year. Unfortunately, TorGuard does not offer a free trial to test their VPN. However, they will refund your money if you request for it within 7 days after purchasing the service and if you have not downloaded/sent 10 GB of data.
TorGuard VPN network consists of over 50 servers located in 41 different countries. Therefore, VPN network should cause no problems accessing geo-restricted sites as well as provide a server that is close to you wherever you may be. It is a crucial factor choosing a VPN provider as one of the reasons we use VPN is to access data that is available to people from certain region only.
Just like many other VPN providers TorGuard offers PPTP, L2TP and OpenVPN protocols for your VPN. These three protocols suits everyone’s needs depending on what they are looking for: better security or better speeds. However, it is not all, TorGuard VPN also supports SSTP, SSH and their exclusive Stealth VPN tunnels. According to their website Stealth VPN bypasses the Deep Package Inspection to guarantee that you are able to use VPN even in countries like China. All data is secured using from 126 bit up to 1024 bit encryption to prevent hackers from sniffing your internet traffic. While 126 bit encryption is relatively weak, it still provide basic protection. In the mean time 1024 bit encryption should be enough for anybody’s needs.
TorGuard offers so many payment options that we think if you are unable to find an option that suits your needs, you may not find such an online payment option at all. There are over 80 payment options to choose from including Credit Card, PayPal, Subway, Google Wallet and most importantly Bitcoin.
What we did not like is the fact that some information is really hard to find on their website. Thus you may need to contact customer support to find out needed information. If you have some questions regarding their service or have issues with your VPN you may contact TorGuard support via live chat or by leaving a message with your e-mail address. You should receive a response from them promptly after messaging them.
TorGuard VPN client works on all main OSes: Windows, Ubuntu, Mac OSX, iOS and Android. The software provides easy set up and simple usage. The software has basic features like protocol (UDP and TCP) and server selection. If you are not using any of these OSes TorGuard has tutorials that will help you set up the VPN on other devices like routers.
TorGuard in their website clearly states that they do not keep any logs at all. The only information that they need to keep is the billing name and address for PCI compliance and billing purposes. No log policy probably is the most important factor if you are looking for a VPN for security purposes.
Connecting to various servers in the TorGuard VPN network had no notable influence on ping, download and upload speeds leaving us satisfied that we do not have to suffer bandwidth losses in order to use VPN.
TorGuard is a solid choice for anyone looking for a VPN service. However, the lack of clarity in their website and 126 bit encryption usage for some of their servers make us lean towards NordVPN with which we have not encountered similar problems.